STORE POLICY
Customer Care
At MF Guitar Products, customer satisfaction is our top priority. We strive to offer high-quality products and exceptional customer service. If you have any questions or concerns about your order, please don’t hesitate to reach out to our customer care team at customerservice@mfguitarproducts.com. We are here to assist with product inquiries, returns, exchanges, and any other concerns you may have.
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Order Support: If you need assistance with your order, shipping, or delivery, please contact us as soon as possible.
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Returns & Exchanges: We offer a 30-day return policy on most items. Please refer to our Returns & Exchanges Policy for more details.
Privacy & Safety
Your privacy and safety are important to us. We adhere to the General Data Protection Regulation (GDPR) to ensure that your personal information is handled with the utmost care. When you shop with us, we collect and store only the necessary information to process your order and deliver the best service possible.
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Data Protection: We use secure systems and encryption to protect your personal data. Your information will never be shared with third parties except for payment processing and shipping purposes.
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Cookies: Our website uses cookies to enhance your shopping experience. For more details on how we use cookies, please refer to our Cookies Policy.
For more information, please read our full Privacy Policy.
Wholesale Inquiries
We are happy to offer wholesale opportunities for businesses looking to carry MF Guitar Products. If you’re interested in placing a wholesale order or would like to discuss a partnership, please contact our wholesale department at wholesale@mfguitarproducts.com.
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Wholesale Pricing: For bulk orders, we offer competitive pricing and flexible payment terms.
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Product Availability: Please note that product availability for wholesale orders may differ from our retail inventory.
We look forward to working with you to meet your business needs.
Payment Methods
We offer a variety of secure payment methods to make your shopping experience as easy and convenient as possible. Available payment options include:
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Credit and Debit Cards: We accept all major credit and debit cards (Visa, MasterCard, American Express, etc.).
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Other Methods: For additional payment options, please contact us at customerservice@mfguitarproducts.com.
We process payments securely and never store your sensitive payment information. All transactions are encrypted for your safety.
All payments on our website are securely processed through Square.com, ensuring a safe and encrypted transaction every time you shop with us. Square is a trusted payment processor that protects your information with industry-leading security measures. We accept Visa, Mastercard, American Express, Discover, JCB, and UnionPay. Additionally, we offer Buy Now, Pay Later (BNPL) options through Afterpay, allowing you to split your purchase into interest-free installments. Please note that PayPal is not accepted at this time.
